Privacy Policy

1. Introduction

At Inzira Nziza Services Company Ltd (“Company”, “we”, “us”), your privacy is a top priority. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website (https://inziranziza.com) or use our cleaning, sanitation, and waste management services. By accessing our Website or using our services, you agree to the collection and use of your information in accordance with this Privacy Policy.

 

2. Information We Collect

2.1 Personal Information

We may collect personal data that you voluntarily provide when interacting with our Website or services, including but not limited to:

• Contact Information: Name, email address, phone number, and physical address.

• Service Information: Details required to process service requests or quotes.

• Account Information: If you create an account or use our Client/Agent Dashboard, your username, password, and profile details.

2.2 Non-Personal Information

We also collect non-personal data such as:

• Technical Data: IP address, browser type, operating system, and access times.

• Usage Data: Information about how you navigate and interact with our Website, collected through cookies and similar tracking technologies.

3. How We Use Your Information

We use the collected information for various purposes, including to:

• Provide and Improve Our Services: Process bookings, respond to inquiries, and tailor our service offerings.

• Communicate With You: Send service updates, newsletters, promotions, and other important information.

• Enhance User Experience: Analyze Website usage and trends to optimize our service delivery.

• Legal Compliance: Ensure compliance with applicable laws and regulations, and protect our rights and interests.

4. Disclosure of Your Information

We do not sell or rent your personal data to third parties. However, we may share your information under the following circumstances:

• Service Providers: With trusted third-party vendors who assist in operating our Website or delivering our services (e.g., payment processors), provided they adhere to data protection standards.

• Legal Requirements: When required by law, regulation, or legal process, or to protect the rights, property, or safety of our Company, customers, or others.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, personal data may be transferred as part of the transaction. In such cases, we will ensure that appropriate safeguards are in place.

5. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

• Enhance your browsing experience.

• Analyze Website traffic and user behavior.

• Customize content and advertisements. You can manage your cookie preferences through your browser settings. For more details on our cookie practices, please refer to our Cookie Policy (if applicable).

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. While we strive to secure your data, please note that no method of transmission over the Internet or electronic storage is 100% secure.

 

7. Data Retention

Your personal information will be retained for as long as necessary to fulfill the purposes for which it was collected and to comply with our legal obligations. When no longer required, we will take steps to securely delete or anonymize your data.

 

8. Your Rights

You have certain rights regarding your personal data, including:

• Access: Request access to your personal information.

• Correction: Request correction of any inaccurate or incomplete data.

• Deletion: Request deletion of your personal information, subject to applicable legal restrictions.

• Objection: Object to our processing of your data under certain circumstances. To exercise these rights or if you have any questions about our data practices, please contact us using the details provided below.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on our Website with an updated “Effective Date.” We encourage you to review this policy periodically.

 

10. Contact Information

For any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Inzira Nziza Services Company Ltd Kigali, Rwanda Email: info@inziranzi.com Phone: +250788210826

 

11. Jurisdiction

This Privacy Policy is governed by and construed in accordance with the laws of Rwanda. By using our Website or services, you consent to the exclusive jurisdiction of the courts in Rwanda regarding any disputes arising from this Privacy Policy.